Case Studies

We were asked to investigate, report and manage a Coroner’s Court summons for a home in Reading owned by a large care provider. This involved a 3-day consultation package to include representing the provider at the Coroner’s Court hearing. Day 1 Investigated the care and support provided to the deceased and the circumstances surrounding their […]

A care home provider in Essex contacted us for support when their 2 residential care homes failed to achieve or maintain occupancy for more than 2 years. The homes had previously prospered, enjoying 100% occupancy with a private majority and waiting list.  However, over the course of 2 years, occupancy had declined and enquires all

We were asked to support an 87-bed nursing home in West Sussex that was struggling to recruit care staff. The home had been using more that 480hrs agency care staff for almost a year. Habitual high agency usage is expensive and self-perpetuating. A top-level review of the service also revealed the high staff turnover, poor